Terms & Conditions
Welcome to Nadine Gems. These Terms & Conditions govern your use of our website, www.nadinegems.com, and any purchases made through it. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. General
Nadine Gems reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will take effect once posted on this page. It is your responsibility to review these Terms regularly before using the website or making a purchase.
2. Eligibility to Use the Website
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You also confirm that any information you provide is accurate, complete, and current.
3. Products and Availability
We make every effort to ensure that all product descriptions, images, and prices displayed on the website are accurate. However, slight variations in color, finish, or appearance may occur due to photography, screen settings, or product updates. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product details at any time without notice.
4. Pricing
All prices displayed on the website are listed in the applicable currency and are subject to change without prior notice. Nadine Gems reserves the right to correct any pricing errors, inaccuracies, or omissions at any time, including after an order has been placed. In the event of a pricing error, we may cancel the affected order and notify you accordingly.
5. Orders
Once you place an order, you will receive an order confirmation. This confirmation does not mean that your order has been accepted. All orders are subject to review, availability, and acceptance by Nadine Gems. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product unavailability
- Errors in product information or pricing
- Suspected fraudulent or unauthorized activity
- Inability to process payment
- Incomplete or inaccurate customer information
If your order is cancelled after payment has been made, any eligible refund will be processed in accordance with our refund policy.
6. Payment
Payments made on our website are processed securely through trusted third-party payment gateways. By submitting your payment details, you confirm that you are authorized to use the selected payment method.
Nadine Gems does not store full credit card or payment card details on its servers.
7. Shipping and Delivery
We aim to process and ship orders within the timeframes communicated on the website or during checkout. Delivery times are estimates only and may vary depending on location, shipping provider, customs procedures, public holidays, or other external factors.
Nadine Gems is not responsible for delays caused by courier services, customs clearance, incorrect delivery information provided by the customer, or events beyond our control.
8. Returns and Exchanges
Returns and exchanges are subject to our returns policy. For hygiene, quality control, or product protection reasons, certain items may not be eligible for return or exchange unless they arrive damaged or incorrect.
To request a return or exchange, customers must contact us within the timeframe stated in our policy and ensure that items are unused, in original condition, and in original packaging where applicable.
Nadine Gems reserves the right to refuse returns or exchanges that do not meet these conditions.
9. Intellectual Property
All content on this website, including but not limited to text, logos, designs, graphics, product names, images, layout, and branding elements, is the property of Nadine Gems and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, republish, upload, display, modify, or exploit any part of this website without prior written permission from Nadine Gems.
10. Prohibited Use
You agree not to use this website for any unlawful or unauthorized purpose. You must not:
- Violate any applicable laws or regulations
- Interfere with the operation or security of the website
- Attempt to gain unauthorized access to the website, servers, or customer data
- Use the website to transmit harmful code, viruses, or malicious software
- Misrepresent your identity or provide false information
11. Third-Party Links
This website may contain links to third-party websites or services. These links are provided for convenience only. Nadine Gems is not responsible for the content, policies, security, or practices of any third-party websites.
12. Limitation of Liability
To the maximum extent permitted by law, Nadine Gems shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, your inability to use the website, or any purchase made through it.
While we aim to ensure that all information on the website is accurate and up to date, we do not guarantee that the website will always be error-free, uninterrupted, or free from harmful components.
13. Indemnification
You agree to indemnify and hold harmless Nadine Gems, its owners, affiliates, partners, employees, and service providers from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms & Conditions or your misuse of the website.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Egypt.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
info@nadinegems.com
